Which of the following describes a counselor’s obligations regarding online mental health services?

• A. Obtain written consent before any provision of services
• B. Provide online services without any consent
• C. Only offer online services to adults
• D. Provide services without documentation

Answer: (A)

When it comes to providing online mental health services, a counselor's obligation to obtain written consent before any provision of services is crucial. This ensures that the client is fully informed about the nature of the services, the limitations associated with online therapy, and the potential risks involved. Written consent also serves to protect the rights of the client and establishes a professional boundary.

Obtaining informed consent is a key ethical principle that underlies the therapeutic relationship, emphasizing respect for client's autonomy and enabling them to make knowledgeable decisions regarding their mental health care. It helps to foster trust and an understanding of the process, which is essential, especially when delivering services through an online medium.

In contrast, other options do not align with ethical practices. Providing services without consent undermines the fundamental principles of informed consent. Offering services exclusively to adults could be too restrictive, as minors can also receive online therapy with appropriate consent from guardians. Lastly, providing services without documentation violates ethical standards by lacking accountability and a record of the therapeutic interactions, which can be crucial for ongoing client care and for any potential legal considerations.