What must be included in the informed consent process for distance counseling services?

• A. Only the fees associated with online therapy
• B. All relevant considerations, including insurance benefits and technology issues
• C. A waiver of liability for technology failures
• D. Only the time zone differences

Answer: (B)

The informed consent process for distance counseling services is crucial to ensure that clients are fully aware of what to expect from the therapeutic relationship in an online context. The inclusion of all relevant considerations, such as insurance benefits and technology issues, is vital for several reasons.

First, clients need to understand how their insurance may cover telehealth services, as this can significantly impact their access to counseling. Without this information, clients may encounter unexpected costs or barriers to receiving care.

Additionally, technology issues are a critical component of distance counseling. Clients should be informed about the potential for technical difficulties, including connectivity issues or failures of the chosen communication platforms. Clear communication about these aspects helps prepare clients for the unique challenges of online therapy and promotes a more effective therapeutic experience.

Informed consent is not just about the fees associated with therapy; it encompasses a comprehensive understanding of the counseling process, the modalities used, potential risks, and the specific boundaries related to distance counseling.