What documentation must a counselor keep when providing online therapy?

• A. None, since it is virtual therapy
• B. Only session summaries
• C. Written or verbal consent from the client
• D. Reports of all clients' complaints

Answer: (C)

In the context of providing online therapy, maintaining appropriate documentation is essential for both ethical practice and legal compliance. Obtaining and keeping written or verbal consent from the client is crucial. Consent serves as a foundational element of informed consent, ensuring that clients are fully aware of the nature of the therapy, including its virtual format, any potential risks, and their rights.

Written consent is often preferred as it provides clear evidence that the client has agreed to participate in therapy under specific conditions. In situations where written consent is not feasible, obtaining verbal consent can still be acceptable, but it should be documented appropriately in the client's file. This practice helps protect both the client and the counselor by creating a record that the client has acknowledged and accepted the terms of the therapy.

Overall, keeping records of consent demonstrates respect for client autonomy and promotes accountability within the counseling profession, particularly in the evolving landscape of online services, where ethical guidelines need to be strictly adhered to.